Terms and Conditions
This is an Agreement
between you and Fohmo (known as the "Company") for use of mobile credit purchasing
services (know as 'Service') to purchase prepaid mobile credit (known as 'Airtime Credit')
and related Services. The Fohmo Web site (known as the "Site") and Service is subject
to your compliance with the terms and conditions set forth below.
Fohmo may revise these terms and conditions from time to time by updating this posting.
PLEASE READ THIS
AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE
SITE OR BY USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS
SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU
MAY NOT ACCESS OR USE THE SITE.
USE OF SITE
You understand that
except for information, products or services clearly indicated as being supplied
by the Company, Fohmo does not operate, control, or endorse any information, products
or services on the Internet in anyway. You also understand that the Company cannot
and does not guarantee or warrant that files available for downloading through the
Site will be free of viruses, worms or other code that may be damaging. You are
responsible for implementing procedures to satisfy your particular requirements
and for accuracy of data input and output.
OPERATING GUIDELINES
You agree (1) not to post or transmit any message which is libelous, defamatory or which discloses
private or personal matters concerning any person; (2) not to post or transmit any
message, data, image or program which is pornographic in nature; (3) not to interfere
or disrupt this Site or networks connected to this Site; (4) not to post or transmit
any file which contains viruses, worms or any other contaminating or destructive
features; (5) not to use the Site to collect or obtain personal information, including
without limitation, financial information, about other users of the Site; (6) not
to impersonate any person or entity or falsely state or otherwise misrepresent your
affiliation with a person or entity; (7) not to use the facilities and capabilities
of the Site to conduct any activity or solicit the performance of any illegal activity
or other activity which infringes the rights of others; (8) not to send automated
request of any kind to Fohmo's system without express permission in advance from
the Company. You agree to comply with all policies and procedures connected to the
Site.
COPYRIGHTS, INTELLECTUAL PROPERTY AND PROPRIETARY RIGHTS
The Company owns
all content on the Site. You may access, print and download portions of material
from different areas of the Site solely for your non-commercial use. The information
on the Site may not be altered, distributed or displayed without the express consent
of Fohmo. Fohmo may change the content of the Site at any time, without prior notification,
and will not be liable to any party in any way for possible consequences of such
changes. The trademarks, trade names, service marks and products referenced on this
Site ("Marks") are protected in the United States and internationally.
The use or misuse of the Marks, except as permitted herein, is expressly prohibited
and may be in violation of copyright law, trademark law, the law of slander and
libel, the law of privacy and publicity, and communications regulations and statutes.
LINKS
The Site may provide
links or references to other sites. The Company shall have no responsibility for
the content of such other sites, nor have any liability for any damages or injury
arising from your access to, or use of content on, such other sites. The Company
has no knowledge of information contained in such other sites or the policies applicable
to your access to, and use of, such other sites. The Company takes no responsibility
whatsoever for such information or policies and accepts no liability for any damages
resulting from your access to or use of such other sites. The Company reserves the
right to terminate any link or linking program at any time. The Company does not
endorse companies or products to which it links and reserves the right to not as
such on its web pages. If you decide to access any of the third party sites linked
to the Site, you do so entirely at your own risk.
REGISTRATION
Registration may
be required for you to access or use any or all of the Services offered by the Company.
You must provide accurate, current and complete information as requested on the
"Sign Up" page. You acknowledge you are of legal age, provided true information
and are fully authorized to sign on behalf of the entity requesting Service.
SERVICE AVAILABILITY
Paid Services are
available to users with a verifiable billing address and subject to account
approval at the Company's sole discretion. Service is normally available to your
phone whenever you are able to get a reply from the Company text messaging gateway
or via the Site. The Company may choose not to provide Service to countries or carriers
at its sole discretion. In addition, at any time the Company may prevent use of
Service for any reason, including fraudulent usage patterns, excessive usage, billing
irregularities and unlawful use. If your credit card is invalid, expired or declined
by the issuer at the time a charge authorization is attempted, you will not be able
to use the Service. You will not be able to use the Service again until a valid
and approved payment method is provided to the Company.
CHARGES
You are responsible
for paying all charges to your account including but not limited to: Airtime Credit purchase,
features, any taxes, surcharges or other fees. If you activate the Service
on behalf of a third party but were unauthorized to do so, you will be personally responsible
for all charges to the account and will be fully bound by this Agreement as though
you had activated Service on your own behalf. All charges for Airtime Credits will be in U.K.
Sterling, U.S Dollars or EUROs. The Company will also publish the amount of Airtime Credit to be received by your
chosen recipient in CFA. You may request
incoming text messages be blocked in writing or contacting our customer service
department at the address or phone number provided in the Contact Us section of
the Company Site.
BILLING AND PAYMENT
The Company will
provide a detailed billing summary in the format of its choice, which may change
from time to time. This summary can be found by logging into your account on the
Company Site. All charges will be automatically placed to your credit card for the
amount of Airtime Credit successfully purchased at the time of purchase. All transactions are final with no refund
or exchange permitted. You are responsible for the mobile number you purchase Airtime Credit
for and all charges that result from those purchases. The Company is not responsible
for any purchase of Airtime Credit for an incorrect mobile number.
DISPUTES
All charges incurred
for Services must be paid in full regardless of the status of any objection. Disputed
transactions can be addressed in the following way: (1) by contacting Fohmo customer
service department by phone, or (2) in writing to the address provided on the Company
Site. All disputes must be received within 60 days of the date of charge. If these
requirements are not met you will waive any objections. If the desired results are
not achieved after attempting to resolve disputes by telephone you must state your
dispute in writing and mail to the address provided on the Company Site within 60
days of the date of the charge.
SERVICE TERM AND TERMINATION
Failure to pay any
amount owed to us, or if you breach any representations to us or fail to perform
any of the promises you made in this Agreement, or if you are subject to any proceeding
under the Bankruptcy Act or similar laws, you will be in default and we may, without
notice to you, suspend Service and/or terminate this Agreement. You agree to pay
all cost including reasonable attorney fees, collection fees and court costs we
incur in enforcing this Agreement through any appeal.
CANCELLATION OF SERVICE
You may cancel Service
at any time. You may do so by (1) contacting our customer service department by
telephone, or (2) by notifying us in writing at the address provided on the Company
Site, or (3) online. Service will be cancelled within 2 business days of receipt
of notice. You are responsible for all charges until your Service has been cancelled
in addition to any past due amounts that may be owed and remain due until collected.
REQUEST
You may send request
for Airtime Credit from the Site and have the request sent to users by SMS or email. You agree
not to send automated request of any kind to Fohmo's system without express permission
in advance from the Company. You agree to comply with all policies and procedures
connected to the Site. Fohmo does not charge any fees for sending a request from
the Site by SMS but the person you are requesting from may incur standard charges
from their mobile carrier for receiving request by SMS.
CHANGE TO THIS AGREEMENT
We may amend the
terms of this Agreement upon advance notice. If you do not agree to the amendment,
you may terminate the Agreement immediately. There is no cancellation fee. If you
use the Service more than 30 days after we notify you of a change, you agree to
that change. You are eligible to participate in any promotions for which you qualify,
provided that you comply with all requirements of the promotion.
LIMITATION OF LIABILITY
We are not liable
for acts or omissions of another service provider, for information provided through
your phone, equipment failure or modification, or causes beyond our reasonable control.
We are not liable for any accidents or incidents, which result from the use of Service
by you or any other person. Our liability and the liability of any underlying carrier
for any failure or mistake shall in no event exceed our charges during the affected
period. We and any underlying carrier are not liable for any incidental, punitive
or consequential damages such as lost profits. We and any underlying carrier are
not liable for economic loss or injury to persons or property arising from the use
of service. Additionally, in no event will the Company, Company Affiliates, Content
Providers and their respective shareholders be liable for any direct, indirect,
special, punitive, incidental, exemplary or consequential damages of any kind (including,
but not limited to, economic loss, loss of information or data, interruption, delay
or loss of access to or use of the Internet, and the like), arising in any way or
any manner from or relating to this Site, errors or omissions in the content or
defects in the services provided by Fohmo hereunder or your access to and use of
this Site. THE LIMITATIONS CONTAINED IN THE SITE SHALL APPLY REGARDLESS OF THE FORM
OF ACTION, WHETHER IN CONTRACT, TORT OR STRICT LIABILITY, AND REGARDLESS OF THE
NATURE OR NUMBER OF CLAIMS OR ACTIONS. This paragraph shall survive termination
of this Agreement.
INDEMNIFICATION
You agree to defend,
indemnify, and hold us, our affiliates and representatives and any other service
provider, harmless from claims or damages relating to this Agreement or your premises
or statements made in it and use the Service. This paragraph shall survive termination
of this Agreement.
NO WARRANTIES
WE DO NOT MAKE
ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING
WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SITE,
ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH THE SITE OR ON THE INTERNET
GENERALLY, AND WE SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY
OR INDIRECTLY FROM ANY SUCH TRANSACTION. IT IS YOUR RESPONSIBILITY TO EVALUATE THE
ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE
AND OTHER INFORMATION PROVIDED THROUGH THE SITE OR ON THE INTERNET GENERALLY. WE
DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS
IN THE SITE WILL BE CORRECTED. THE SITE AND ANY INFORMATION MADE AVAILABLE ON THE
SITE ARE PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS. IN NO EVENT WILL
Fohmo BE LIABLE FOR (1) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING,
BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF
PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO
USE THE SITE. WE DO NOT AUTHORIZE ANYONE TO MAKE ANY WARRANTY ON OUR BEHALF AND
YOU SHOULD NOT RELY ON ANY SUCH STATEMENT. THIS PARAGRAPH SHALL SURVIVE TERMINATION
OF THIS AGREEMENT.
BINDING ARBITRATION
Any dispute or claim
arising our of or relating to this Agreement or Service provided in connection with
this Agreement will be resolved in binding arbitration except that (1) you may take
to small claims court if they qualify for hearing by such a court, or (2) you or
we may choose to pursue claims court if the claims relate solely o the collection
of any debts you owe us. However, even for those claims that may be taken to court,
you and we both waive claims for punitive damages and any right to pursue claims
on a class or representative basis.
ARBITRATION EXPENSE
All administrative
fees and expenses of an arbitration will be divided equally between you and us.
In all arbitrations, each party will bear the expense of its own lawyers and preparation.
WAIVER OF PUNITIVE DAMAGE CLAIMS AND CLASS ACTION
By this Agreement
you and we are waiving certain rights to litigate disputes in court. If for any
reason this arbitration clause is deemed inapplicable or invalid, you and we both
waive, to the fullest extent allowed by law, any claims to recover punitive or exemplary
damages and any right to pursue any claims on a class or consolidated basis or in
a representative capacity.
PRIVACY
We are not liable
for any lack of privacy you may experience while using the Service. We have the
right to intercept and disclose any transmissions or transactions over our facilities
including the Site and our text messaging gateway and to provide subscriber billing
records, account detail and related information under certain circumstances (for
example, in response to lawful process, warrants, subpoenas or to protect our rights
or property.)
ASSIGNMENT
We may assign all
or part of this Agreement without such assignment being considered change to the
Agreement, and without notice to you. We are then released from all liability. You
may not assign this Agreement without our prior written approval.
GOVERNING LAWS
This Agreement shall
be governed by, enforced and construed in accordance with the laws of the United Kingdom
FREE TRIAL
We encourage the
use of Service through offering first time customers a Free Trial. You may sign
up for the Free Trial through the Site.
Free Trials are
only available to first time customers to the Company and cannot be combined with
any other offer unless permitted by the Company. Only one Free Trial may be redeemed
per billable account. A billable account is determined by containing any one of
the following: name, address, mobile phone number or email address. To qualify for the Free Trial you must complete the mobile phone verification
process on the Site with a valid mobile phone that is capable of receiving
text messages.
The Free Trial provides
up to 500 CFA FRS of Airtime Credit, which, can be added to any valid mobile phone
in Cameroon that is capable of receiving Airtime Credit and belongs to the MTN or ORANGE network. The amount of the Free Trial varies
by the Free Trial recipient's mobile carrier in the following denominations: MTN 500 FRS, ORANGE 750 FRS. The
Company is under no obligation to provide or guarantee the amount that will be sent
in the Free Trial. Additionally the Company at its sole discretion may change the
amount of the Free Trial without notice. The Company may choose not to provide Free
Trial to users or recipients of the Free Trial Airtime Credits at its sole discretion. In addition,
at any time the Company may prevent use of the Free Trial for any reason, including
fraudulent usage patterns, billing irregularities and unlawful use.
After completing
your Free Trial you may continue to log into the Site to view or update your account
or add payment details. No charges will be placed on your
credit card in conjunction with use of the Free Trial.
Free Trials are not unlimited. You may cancel Service at any time. Free
Trial offer expires 12/31/07.
INDEMNITY
You agree to indemnify, defend and hold harmless Fohmo, its officers, directors, employees, agents, licensors,
suppliers and any third party information providers to the Site from and against
all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting
from any violation of this Agreement by you.
ENTIRE AGREEMENT
These general Terms and Conditions represent the entire Agreement between you and the Company and supersedes
all prior offers, contracts, agreements and representations. This Agreement supersedes
all promises made to you by our customer services team, representatives or employees.
If any part of this Agreement is found invalid, the balance remains enforceable.
REFER-A-FRIEND PROGRAM
Fohmo may offer
a Refer-a-Friend program to registered customers of Fohmo. Refer-A-Friend offer
is valid only for Fohmo referring customers who have verified their mobile phone.
In order to receive credit for referring new customers, the referred person(referee) must create
a new Fohmo account and send at least 5000 worth of credits to a recipient with
Fohmo. The Refer-A-Friend
program is subject to the Fohmo Terms of Service and the Fohmo Privacy Policy.
The Refer-A-Friend program is intended for use by Fohmo customers to refer family
and friends. Fohmo does not support spamming. Misuse of this program may result
in the forfeit of free credits accrued by the Fohmo customer and referee(s) as well
as blocking of Fohmo service. Additionally the Company may prevent you from participating
in the Refer-A-Friend Program for any reason including fraudulent usage patterns,
billing irregularities or unlawful use.
Free Credit(s) have no cash value, are non-refundable and non-transferable. The
New customer (the referee) will also receive a free credit in his account after
he verifies his mobile phone, but other charges may apply after he uses his Free
Trial credit. See full Terms and Conditions for details. Other terms and conditions
may apply.
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